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Frequently Asked Questions

Everything you need to know about VolleyFirst — events, registration, payments, and your account.

General

What is VolleyFirst?

VolleyFirst is a UK-based volleyball event management platform. We connect players, coaches, and organisers — making it easy to discover events, register teams, and manage participation all in one place.

Who can join VolleyFirst?

VolleyFirst is open to everyone — from beginners to experienced players. Simply create a free account to browse events and register.

Events

How do I find upcoming events?

Visit the Events page to see all open events. Each listing shows the date, venue, and registration deadline.

Can I attend an event as a spectator?

Spectator access varies by event. Check the individual event page for details — some events are open to spectators while others are participants-only.

What is the All Nations tournament?

All Nations is a multi-sport community event founded in 2005, celebrating unity and diversity through sport. It goes well beyond volleyball and brings together participants from across London and beyond. You can read the full story on the All Nations page.

Registration & Payments

How do I register for an event?

Create a free account, find the event you want to join, and click "Register". Follow the steps to complete your registration and, if a fee applies, proceed to secure payment via Stripe.

What payment methods are accepted?

We accept all major credit and debit cards through our secure payment provider, Stripe. Card details are never stored on our servers.

Can I get a refund?

Refund eligibility depends on each event's specific policy and how close the request is to the event date. Contact us via the Contact page and we will review your request.

When do we have to pay?

Pay online when you register. The closing date for registration is set in the event description — be aware that entries fill up very quickly.

What happens if I don't make payment by the payment deadline?

Your registration will be removed and you will be placed at the end of the waiting list. You will then incur the late registration fee.

Account & Technical

How do I reset my password?

On the sign-in page, click "Forgot password?" and enter your email address. You will receive a reset link shortly.

Who do I contact for support?

Use the Contact page to send us a message. We aim to respond within 2 business days.

All Nations

Which country can I play for?

Your place of birth, or your parents' or grandparents' place of birth.

How are the teams selected?

You enter as an individual — the coach and organisers make the team selection.

Can I play if I am under 18?

Check the event description. Accounts must be 18 or over for adult tournaments.

Will there be any food available?

Refreshments will be available for sale throughout the tournament.

What if I am the only person entering representing my country?

The organisers reserve the right to amalgamate countries or regions.

Do we need to provide playing shirts?

No. Numbered personalised playing shirts will be provided for all players. Players must play in these shirts.

Still have questions?

Can't find what you're looking for? Send us a message and we'll get back to you within 2 business days.

Contact us